All day ive been saying to myself that i am tired of people who arent nice, mean people who are being mean for no reason at all. Just now i got a call from a customer who got a cancelation letter for his insurance after he just paid about $1000. He was prety upset, and i let him know that i understood why he was upset, but he kept getting more excited, he must have had it all planned out how he was going to tell me this. So i checked for him and everything was fine, it was already taked care of. i told him it was ok, and we did take care of his stuff for him. and he apologized for being upset, said sory if he offended me in any way. And i thinght it was realy nice that he was able to apolgize for being upset with me. I told him it was ok i understand, but it filled me with positivity. i like people being nice. not a fake nice, but an understanding compassionate kind of nice. yeah

There are no comments to this entry.