A man came in to the office requesting renters insurance.  I asked him to fill out the form.  He asked if it covered asault and battery.  Hes been hearing voices.  He fears they are trying to beat him up.  They are messing with him, trying to intimidate him, and hes been beaten up before, so he wants some protection.  He told me the voices weren't inside, they were comming in from outside from some fake television or something.  I should have told him not to fear the voices, but i told him we had nothing that could protect him.  He left in fear.

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